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Key Personnel

Hingham Municipal Lighting Plant
Services, Functions and Activities

The Hingham Municipal Lighting Plant monitors and coordinates the buying, selling and delivery of energy services. HMLP maintains transmission and distribution services to provide a reliable source of energy to its customers. HMLP coordinates the buying and selling of power when it is economically advantageous to the Hingham customers.

Administrative Services
Services, Functions and Activities

The Administrative services area monitors the performance of each of the operating divisions, provides leadership, support and implements policy throughout the company.

Engineering Services
Services, Functions and Activities

The activities of the Engineering division include providing design, construction, administrative and technical services for the operation, construction and maintenance of the electrical transmission and distribution system, formulates plans to improve and expand existing electrical utility facilities, maintain and update accurate maps and database information of the overall utility system; and coordinate new service utility availability.

Operations Division
Services, Functions and Activities

The activities of the Operations division include providing and implementing transmission and distribution switching activities in a safe and timely manner to mitigate and/or prevent power outages. Operations also include the maintenance, upgrade, and repair work coordination for the overall system performance.

Customer Service Division
Services, Functions and Activities

The Customer Service division is organized to provide timely and accurate processing of customer requests for service. The division implements and maintains service order requests to expedite customer’s request. The division is established to ensure accurate meter reading of electricity and provide accurate utility bills. The division is also accountable for the accurate receipt and posting of payments. Our Customer Service division is designed to serve the rate payers and to provide prompt and courteous response to customer requests.

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