Customer Service

HMLP is here to help! Call us with any questions or concerns you may have.
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Customer Service Team

The HMLP Customer Service Team works diligently to provide the customers of the HMLP with the highest degree of service. Our team is trained to provide you with quality care and fast service. Our representatives can help you with a multitude of different tasks – start or stop service, billing questions, outage information, service requests, etc.

If you cannot find the answer to your question here on the website, then please feel free to contact our customer service department at 781-749-0134 and we will do everything we can to help you with your concern. Thank you for letting us serve your needs.

Payment Methods & Locations

Manage Service

Outage Center

Service Requirements Handbook

Energy Audit

Service Forms

Email Customer Service

Email Ellen McElroy, Customer Service Supervisor, using the form below. Thank you!

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