Power Outage Center
If the power in your house goes out, make sure the problem is not due to a blown fuse or tripped circuit breaker in your home. One quick way to do this is to see if your neighbors have power. If not, call HMLP as soon as possible at 781-749-0134. An answering service is available 24 hours a day to field all calls and get the information to the appropriate persons within HMLP for emergencies, such as a power outage.
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What to do During a Power Outage
Call HMLP at 781-749-0134 to report a power outage. We have an answering service available 24/7 to take your call. Please DO NOT call 911 to report a power outage. Only call 911 about electricity if it involves a public health and safety hazard, such as lines down. You can get updates during an outage by visiting this website or our social media pages which are updated frequently during unusual or catastrophic events.
Massachusetts Emergency Management Agency (MEMA)
HMLP Customers can stay informed about warnings, hazards and other kinds of important bulletins by through MEMA-recommended update sources. Every family should have multiple methods for receiving emergency alerts, including at least one with an audible alert to wave you in the middle of the night.
Federal Emergency Management Agency (FEMA)
For more disaster related information or help with emergency preparedness, visit the Federal Emergency Management Agency (FEMA) website.