No-Cost Consultation

Energy Assessment

Find a Contractor

Eligible Equipment

Abode QA Form

Step-by-Step Process

Getting a heat pump can seem like a daunting task. For customers who decide to switch to heat pumps, we want to make the process as easy and straightforward as possible. For guidance on how to complete a successful heat pump project, follow our step-by-step process laid out below. If you have any questions or want additional assistance getting started, contact our Sustainability Coordinator by filling out our contact form.

1) Determine whether you are eligible for the HMLP or Mass Save Program

Program eligibility is based on the primary type of heating fuel used in your home or business.

Oil, Electric, Propane, or Pellet/Wood Stove

HMLP is offering $750 per ton up to $4,500 for customers who install a qualified cold-climate heat pump system with a weatherization adder up to $500 and a whole-home adder up to $1,000.

Weatherization adder: Receive up to $500 for installing eligible weatherization within six (6) months of installing a heat pump. 

Whole-home adder: Receive up to $1,000 as a whole-home adder when the system is sized to meet 100% of your heating needs.

Continue scrolling for more information about HMLP’s program.

Natural Gas (Primary Heating Fuel)

Mass Save is offering $1,250 per ton for customers who install heat pumps, up to $10,000 for whole-home air-source heat pumps, and up to $15,000 for whole-home ground-source heat pumps.

0% Interest HEAT Loan: Additional incentives are available, including 0% financing up to $50,000 through the HEAT loan program. 

Note: HMLP is not affiliated with the Mass Save program and customers should verify any and all information with a Mass Save representative. 

Visit Mass Save’s website for more information.

2) Schedule a No-Cost Energy Assessment

A scheduled assessment date is required to be eligible for heat pump rebates and it can identify cost-saving opportunities. HMLP uses Energy New England’s (ENE) assessment services to provide customers with expert advice on energy efficiency improvements. ENE’s highly trained and experienced Energy Advisors can assess your building’s energy efficiency to identify opportunities that can save money on utility bills. Sign up here for an HMLP energy assessment. Please contact (for residential customers), (for commercial customers), or call 888-772-4242 for assistance. 

Note: If natural gas is your primary heating fuel, sign up for a Mass Save energy assessment.

2a) Complete OPTIONAL Weatherization

The energy assessment provides a list of eligible improvements that can be made, such as insulation, to help retain the heat that your home or business is paying to produce. Completing weatherization prior to installing a heat pump can reduce the necessary system size and operating costs. HMLP will provide an adder up to $500 for projects completed within six (6) months of a heat pump install. Check out HMLP’s weatherization program to see what’s eligible.

Note: If natural gas is the primary heating fuel, you are eligible for Mass Save weatherization rebates. 

3) Get Connected with Abode Energy & Find a Contractor

Schedule a no-cost consulation with Abode to learn about heat pumps, get technical assistance, find contractors, or compare quotes.

Get Started with a No-Cost Consultation

If you are considering heat pumps for your home or business, take advantage of Abode’s no-cost heat pump consultations. Abode’s Heat Pump Specialists can assist customers with:

● Understanding how heat pumps work
● Rebates & incentives offered by HMLP
● Guidance on the best solutions for your home
● Working with contractors
● Reviewing and comparing quotes

Participating Contractors

It is important to work with contractors that are familiar with heat pumps and can provide you with the system that your home or business needs. Abode Energy provides a list of participating contractors to help customers. Using a contractor on this list is not required for rebate eligibility. Work completed by any contractor is eligible for a rebate so long as the equipment qualifies and the contractor follows Abode’s installation quality assurance process.

Note: If natural gas is the primary heating fuel for your home or business, please see Mass Save’s contractor list.

Qualifying Equipment

NEEP’s Cold Climate Air-Source Heat Pump List is an essential tool to review when determining what heat pump(s) will work best for your home or business. In New England, it is important to install heat pumps that can withstand cold weather and maintain high efficiency.

HMLP uses this list to determine rebate eligibility for equipment. Customers can use the list to ensure that the equipment being installed will meet expectations for the rebate and their building.

Note: If natural gas is the primary heating fuel for your home or business, please refer to Mass Save’s qualified equipment list.

No-Cost Consultation

Schedule a no-cost heat pump consultation with Abode to receive objective, impartial advice on heat pumps and how they may be a good fit for your home.

If you’ve already received quotes from installers, Abode can provide you with a quote comparison report evaluating up to three proposed systems, to help you make an educated decision on which proposed systems will perform efficiently and meet your project goals.

Note: If natural gas is the primary heating fuel for your home or business, please contact a Mass Save representative for technical assistance. 

Project Pre-Approval

Before installation, it is recommended that contractors fill out the optional Pre-Approval form. This form can be submitted before installation to ensure that a project meets all of the rebate requirements and efficiency expectations.

4) Complete Abode’s Post-Quality Assurance Form 

After installation, contractors are required to submit Abode’s quality assurance form. The form is usually completed on the job site, and it requires photos of all exterior and interior units. For support, please call Abode at 339-707-0918

5) Submit HMLP’s Rebate Application  

Either the customer or the contractor may submit HMLP’s heat pump rebate application below. Applications must be submitted within the same calendar year as the purchase or within six (6) months from the date of purchase. For assistance, please contact HMLP at or call  781-749-0134. 

Apply for a Rebate

Complete the ENTIRE form and click SUBMIT at the bottom of the screen. If you successfully complete the application, you will receive a confirmation email back within an hour. If you do not receive an email confirmation or require technical assistance, please call our office at 781-749-0134 or email HMLP will respond to your rebate submission within ten (10) business days. Approved rebates equal to or less than $500 will be issued as a credit on the electric account and rebates greater than $500 will be issued a refund check.

Heat Pump Application

Rebate Guidelines

HMLP provides a rebate of $750/ton up to $4,500 for eligible heat pump installations. The lifetime limit for heat pump rebates is $10,000 per account. Customers with natural gas as their primary heating fuel must use the Mass Save rebate program instead of HMLP’s.

Free Consultation & Pre-Approval: HMLP has partnered with Abode Energy on its heat pump program. Sign up for a no-cost consultation to ensure your system is sized correctly, and talk to your contractor about completing the optional pre-approval form for your system.

Adders: Customers may receive up to $500 for completing an eligible weatherization project six (6) months before or after a heat pump installation. Customers may receive up to $1,000 as a whole-home adder when the system is sized to meet 100% of the building's heating needs, as stated on the Abode Quality Assurance Form.

Energy Assessment: You must have a completed no-cost energy assessment from within the last three (3) years OR a pending scheduled assessment (schedule here). HMLP will not issue a rebate until proof that the assessment has been completed is submitted to

Required Forms: Completed energy assessment OR confirmation of a scheduled assessment, Abode post-install quality assurance form, AHRI Certificate and NEEP documentation, and the paid installer invoice. Estimates and quotes are not acceptable. Submit the weatherization invoice if applying for the weatherization adder.

Disclaimer: Rebate applications must be submitted within the same calendar year as the purchase or three (3) months from the date of purchase. Rebates are subject to funding availability and may be changed or discontinued at any time.

Customer Information (Account Owner)

Must match the account holder's name as it appears on the electric bill
Do you have a different mailing address?

Project Information

Did you use an installer?
Have you completed a no-cost energy assessment?
Must be within the last three (3) years.
Is 100% of the home square footage conditioned by heat pumps?
As stated on the Abode Quality Assurance Form.
Are you installing weatherization as a part of this project?
Submit within six (6) months of application.

Stop! You are not eligible to participate in this program without a completed energy assessment. If you haven't completed an energy assessment within the last three (3) years, you can schedule one here. You may submit proof of a scheduled assessment with your application so that HMLP can begin processing the rebate. The rebate will not be issued until a completed energy assessment is uploaded here or emailed to

Required Forms

Multiple forms can be uploaded in each section

Maximum file size: 104.86MB

Maximum file size: 104.86MB

Maximum file size: 104.86MB

Maximum file size: 104.86MB

Maximum file size: 104.86MB

This field is required if selected "yes" to "Are you weatherizing with this project?" so we can qualify you for the weatherization adder

Submit Application