Special Customer Services
Short general blurb about special customer services.
Whenever, at the Customer’s request, HMLP relocates equipment or facilities to suit the convenience of the Customer, the Customer shall reimburse HMLP the cost incurred, plus a charge of 38% on material and 58% on labor and transportation to cover indirect overhead costs plus 17% for administrative and general costs.
Special Installation Work
A Customer shall pay the cost of any special installation to meet their specific requirements for service at other than standard voltage, and for the supply of closer voltage regulation than is required by standard practice.
Contract or Jobbing Work
HMLP construction jobbing or contract work on the Customer’s premises, the costs of which are not normally included in the Operating Property or Maintenance Accounts of the HMLP, will be charged for on the basis of current labor, transportation and material costs plus a charge of 38% on material and 58% on labor and transportation to cover indirect overhead costs plus 17% for administrative and general costs.
Whenever it becomes necessary for HMLP to use outside contractors including those providing professional services or where the need of Special Services (not normally provided for by the HMLP personnel) are required for the convenience of the Customer, the HMLP will bill the Customer actual costs plus a 17% administration charge to cover indirect costs.
If blasting is required to set a pole and/or anchor on private property, it is at the Customer’s expense.