The General Manager of the Light Plant oversees all HMLP operations and performs administrative duties such as monitoring the performance of each of the operating divisions, providing leadership, and supporting and implementing policy throughout the company. The Assistant General Manager assists the General Manager in the supervision, direction, operation and management of all divisions of the Hingham Municipal Lighting Plant.
The Business division of the light plant is responsible for daily office communications, administration and accounting. The division is also responsible for overall financial management of the utility and oversees everything from strategic financial planning to continuous internal auditing of all funds and much more.
Joan Griffin, CPA
The activities of the Engineering division include providing design, construction, administrative and technical services for the operation, construction and maintenance of the electrical transmission and distribution system, formulates plans to improve and expand existing electrical utility facilities, maintain and update accurate maps and database information of the overall utility system; and coordinate new service utility availability.
The activities of the Operations division include providing and implementing transmission and distribution switching activities in a safe and timely manner to mitigate and/or prevent power outages. Operations also includes the maintenance, upgrade, and repair work coordination for the overall system performance.
The Customer Service division is organized to provide timely and accurate processing of customer requests for service. The division implements and maintains service order requests to expedite customer’s request. The division is responsible for the accurate reporting of meter readings, posting of payments, and creation of utility bills. Our Customer Service division is designed to serve the rate payers and to provide prompt and courteous response to customer requests.
Customer Service Supervisor
The Purchasing Manager is responsible for all procurement throughout HMLP including purchase orders, accounts payable, bidding procedures and other procurement services. The Purchasing Manager must also ensure that all procurement procedures are in accordance with Massachusetts General Laws. Purchasing works with supplies to ensure that all quotes, orders, and receipts are accurate and received in a timely manner.
The Information Technology Manager plans, directs, and manages the I.T. Department in order to ensure the development and implementation of cost-effective systems and efficient computer operations that meet current and future decision-making requirements. The I.T. Department also helps support the day-to-day operations of the light plant.
The Environmental Coordinator is responsible for developing, implementing, and overseeing environmental policies and programs that minimize HMLP’s environmental-related risk and liability, ensure compliance with all applicable federal, state, and local environmental regulations and requirements, and promotes sustainable development strategies for the customers of HMLP.
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